Refund Policy

Thank you for your purchase! We hope you love your new items. If you are not fully satisfied, please review our refund policy below.

1. Eligibility for Refunds

  • Items must be returned within 10 days of the purchase date.
  • To be eligible for a refund, items must be unused, in their original condition, with tags attached, and in the original packaging.

2. Non-Refundable Items

  • Gift cards
  • Sale items (unless stated otherwise)
  • Items marked as final sale

3. Return Process

  • To initiate a return, please contact our customer service at kljdxbapparel@gmail.com.
  • Provide your order number and the reason for the return.
  • You will receive instructions on how to return your item.

4. Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns.

5. Refund Processing

  • Once we receive and inspect your return, we will notify you via email.
  • If approved, your refund will be processed back to the original payment method within 7-10 business days

6. Exchanges

  • If you would like to exchange an item, please follow the return process and place a new order for the desired item.

7. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions for returning the item and will cover return shipping costs.

8. Contact Us

  • For any questions regarding returns or refunds, please contact our customer service team at kljdxbapparel@gmail.com or reach us on our official social media handles.