Refund Policy
Thank you for your purchase! We hope you love your new items. If you are not fully satisfied, please review our refund policy below.
1. Eligibility for Refunds
- Items must be returned within 10 days of the purchase date.
- To be eligible for a refund, items must be unused, in their original condition, with tags attached, and in the original packaging.
2. Non-Refundable Items
- Gift cards
- Sale items (unless stated otherwise)
- Items marked as final sale
3. Return Process
- To initiate a return, please contact our customer service at kljdxbapparel@gmail.com.
- Provide your order number and the reason for the return.
- You will receive instructions on how to return your item.
4. Shipping Costs
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance for returns.
5. Refund Processing
- Once we receive and inspect your return, we will notify you via email.
- If approved, your refund will be processed back to the original payment method within 7-10 business days.
6. Exchanges
- If you would like to exchange an item, please follow the return process and place a new order for the desired item.
7. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions for returning the item and will cover return shipping costs.
8. Contact Us
- For any questions regarding returns or refunds, please contact our customer service team at kljdxbapparel@gmail.com or reach us on our official social media handles.